Product Care

The care of your Velluto or Himacs products

Normal cleaning of solid surface materials Velluto® and Himacs® only requires a moist cloth and a mild household cleaner like the care products from Pure Effect or Cif and rinse with water afterwards.

When using Cif, we recommend cleaning the entire surface in a circular motion to maintain uniformity of the matt finish.

In case a mild cleaner will not remove a limescale stain, 
soak the affected area in household vinegar mixed with water and leave for about 20-30 minutes. After that, rinse with water and dry with a clean cloth. This process can be repeated as often as needed, depending on the tenacity of the limescale. 

Your attention please

Never use aggressive cleaners like chloride solvents, strong acids and products used in the paint sector.

Remove spilled nail polish with a non-acetone-based nail polish remover and rinse with water. Avoid using strong acidic cleaners (like those designed for drains, toilets or ovens). Some of them can cause whitening, which can be difficult to remove.

Do not pour hot fluids in or on top of the washbasin. The temperature of the water used should not exceed 55°Celcius in order to prevent thermic shock.


It is sufficient to clean your basin or bath in Palette finish with soapy water to remove most of the stains and dirt that can stay remain on the surface.

In particular, detergents in gel, liquid or spray used with a soft cloth are recommended, taking care to rinse and dry the surface well to avoid the accumulation of dirt and limescale.

Avoid the use of any aggressive cleansers and products that contain chloride at all times. 



With Soft Touch only the outside of the washbasin or bath made in Velluto® is coated. It is sufficient to clean the outside with soapy water.

Avoid the use of any aggressive cleansers and products that contain chloride at all times.  

The rest of product can be maintained according to our care advise of Velluto®.

Oak

The best way to clean your oak Basq tray is to use a moist cloth with a mild household cleanser (green soap for example). 

Never use any abrasive or aggressive cleaners as this will damage the surface.



Stainless steel

Dry your tapware with a soft cloth after use on a daily base. Clean your stainless steel tapware on a weekly base with water and a normal mild household cleanser. Even better if you use a special cleaning agent for stainless steel available on the market. Always use the cleaning agent as described on the packaging. After cleaning rinse the tapware well with with clean water and dry with a soft cloth.  

Never use aggressive cleaners like chloride solvents, strong acids and products used in the paint sector. And never use abrasive cleansers and sponges as it will damage the surface of your tapware.